Return & Refund Policy

At AURVANE, we want you to love every pair you purchase. If your order does not meet your expectations, we are here to help.

Returns

We accept returns within 7 days of delivery under the following conditions:

• The product must be unused, unworn, and in its original condition.

• All original packaging, accessories, tags, and protective materials must be included.

• The product must not have any scratches, marks, or damage.

To request a return, please contact us at aurvane.brand@gmailcom with your order details and reason for return.

Non-Returnable Items

Returns will not be accepted for:

• Products showing signs of use or damage.

• Items returned without original packaging.

• Products damaged due to improper handling after delivery.

• Sale or clearance items (if applicable).

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with images/videos of the issue. We will review and provide a suitable resolution.

Refunds

Once your return is received and inspected, we will notify you about the approval status.

If approved:

• Refunds will be processed to your original payment method.

• Processing time may take 5–7 business days depending on your bank/payment provider.

Exchanges

We currently offer exchanges only for damaged or incorrect products. For size/style changes, customers may place a new order.

Return Shipping

• Return shipping charges may be the responsibility of the customer unless the product received was damaged or incorrect.

• AURVANE is not responsible for items lost during return shipping.

Contact Us

For any return or refund queries:

Email: aurvane.brand@gmail.com AURVANE™ — See Beyond